Support Desk

Dispatch windows and tracked delivery

Orders dispatch from Miami within 48 business hours with end-to-end tracking updates delivered directly to your inbox.

48 hrs

Miami dispatch window

30 days

unworn exchange window

1 day

support response time

Direct Desk

Send an inquiry to the support team

Our direct support desk is operated by real team members responding within one business day. Reach out for size consultations, tracking help, or exchange authorizations.

Operational Summaries

Essential guidelines for every drop

Clear answers regarding international customs, garment care, and straightforward returns.

Customs
Garments
Returns

International Processing

Heavyweight Wash Care

Straightforward Exchanges

Worldwide tracked shipments clear local customs smoothly with standard courier integration and real-time alerts.

Wash inside out in cold water to protect screen-printed graphics and heavy ring-spun cotton fibers.

Unworn items in original packaging qualify for 30-day size exchanges or full refunds without hassle.